Terms & conditions

This Agreement is a public offer agreement, i.e., in accordance with the laws of the State of Florida, its terms and conditions are the same for all buyers regardless of status (individual, legal entity, individual entrepreneur). In full agreement with this Agreement, Users accept the terms of this offer.

In accordance with the laws of the State of Florida, this Agreement is a public agreement and in case of acceptance of the terms and conditions set forth in the Offer (acceptance), an individual or legal entity becomes the Customer under the Agreement and undertakes to comply with the terms of this Agreement and its annexes, which are its integral part. The Agreement shall be concluded by acceptance of the Offer by the Customer in the manner prescribed by the Offer.

This offer is addressed to any person (an indefinite number of persons) (hereinafter referred to as the “Customer”) and is a public offer of the Contractor to conclude a service agreement posted on the Internet at https://specialecouture.com/ and may be sent to the Customer’s e-mail (hereinafter referred to as the Agreement) under the following conditions:

1. DEFINITIONS AND TERMS

For the purposes of this document, the following terms shall have the following meanings:

• Offer is a public offer of the Seller addressed to an indefinite number of persons to conclude a contract for the sale of goods remotely with the Seller (hereinafter referred to as the “Agreement”) on the terms and conditions posted at: https://specialecouture.com/. All currently existing (functioning) services (Services) of the Website, as well as any subsequent modifications and additional services (Services) that appear in the future, are subject to this Agreement.
• Acceptance is the performance by the Customer of actions that confirm his/her desire to enter into the Agreement.
• Seller – Speciale Couture LLC, who provides the Buyer with the Goods in accordance with this Agreement.
• Buyer – a natural and/or legal person who has accepted the Offer and paid the cost of the Seller’s Goods. The minimum age of Buyers on our Website must be 18 years old.
• Services – enabling the Buyer to arrange and deliver the Goods, as well as access to the Website, provided by the Seller in the manner and on the terms specified in this Offer.
• Goods are products posted on the Seller’s website, as well as related services.
• Privacy Policy means the terms of work with confidential information on the Website, which is an integral part of this Agreement and is available at __________.
• Website – a set of software and hardware, the result of computer programming in the form of the Website(s) located on the Internet at the following addresses: https://specialecouture.com/ and owned by Speciale Couture LLC. The content of the Site is protected by copyright, trademark law, as well as other intellectual property rights and unfair competition law.
• This Offer may use terms and definitions that are not defined above. In this case, the interpretation of such a term and/or definition shall be made in accordance with the text. In the absence of an unambiguous interpretation of a term and/or definition, the legislation of Ukraine shall govern.

2. SUBJECT OF THE AGREEMENT

1. The subject matter of the Agreement is to grant the Buyers the right to purchase and use the Goods offered by the Seller, with the possibility of paying for them under the terms of this Agreement, as well as to provide related Services for the delivery of the Goods.
2. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods ordered from the Seller.
3. Under this Agreement, the Services include:
   1. access to the website of the store Speciale Couture LLC, located on the Internet at: https://specialecouture.com/;
   2. access to the purchase of the Goods;
   3. mobile atelier;
   4. delivery of the Goods by courier or postal services.
4. The Buyer agrees that all possible disputes regarding this Offer will be resolved in accordance with the Legislation of State of Florida.

3. COST OF SERVICES AND PAYMENT PROCEDURE

1. The cost of the Services depends on the selected Program and is indicated on the Contractor’s Website or in the invoice for payment sent to the Customer after filling out the Application for participation in the Program.
2. The Contractor has the right to unilaterally change the cost of the Goods before payment by publishing a new price on the Website.
3. All payment terms are set out on the WebsiteAll payment terms are set out on the Website.
4. The date of acceptance of the Offer and conclusion of the Agreement is the date of payment for the Services and crediting of funds to the Contractor’s account, as well as the date of signing the invoice by the Customer.
5. Payment for the Services shall be made by transferring funds to the current account of the Contractor or through the payment system (Internet acquiring) WayForPay, Mono Pay. The payment methods for the selected Service are indicated on the Website or in the invoice sent to the Customer after filling out the Application for the purchase of the Program.
6. The Service is considered paid from the moment the funds are credited to the current account of the Contractor.
7. In case of payment for the Service in installments and failure to make any part of the payment within the agreed period, the Contractor shall have the right to refuse the Customer to provide access to the relevant Program without refund.

4. RIGHTS AND OBLIGATIONS OF THE CUSTOMER

1. The Customer has the right to:
   1. Receive information from the Contractor about the Goods, the terms of their provision by calling the phone numbers indicated on the Website, or by sending a request to the e-mail indicated on the Website, or through the feedback form.
   2. Request a refund from the Contractor, if such a refund is possible under the terms of this Agreement.
   3. In case of access problems, the Customer can contact the Contractor’s Support Service at the following email address: specialecouture@gmail.com.
2. The Customer undertakes to:
   1. Provide the Contractor with up-to-date information on the means of communication for sending Goods , as well as for communication between the Contractor and the Customer.
   2. Pay the price for the Goods in full in accordance with the terms of the Offer.
   3. Provide accurate information about yourself in the process of filling out an application.
   4. Maintain the equipment and communication channels providing access to the Website in good technical condition.
   5. Independently and timely familiarize yourself with the information on the time, date, cost and terms of the Services posted on the Website.
3. The Customer is prohibited from:
   1. Use the information received from the Contractor, including (without limitation) for the purpose of creating a similar and/or competitive service or service, or for the purpose of obtaining commercial or financial benefits without prior agreement with the Contractor.
   2. Allow the dissemination of inaccurate, false information, information that discredits the honor, dignity, business reputation of the Contractor, coaches and other persons, as well as information that encourages and calls for interethnic, ethnic, sexual, racial intolerance, hostility, war, changes in the state system of countries, information the dissemination of which is prohibited by the current legislation of State of Florida and the norms of International Law depending on the territory of service provision.

5. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR

1. The Contractor shall have the right to:
   1. To unilaterally determine the cost of the Goods and communicate this information to the Customer through publication on the Website.
   2. To temporarily suspend the provision of the Services to the Customer for technical, technological or other reasons that impede the provision of the Services until such reasons are eliminated. In this case, the payment for the Services already made shall not be refunded to the Customer.
   3. Independently determine/change the content, duration, amount of information, functionality, and interface of the Website.
   4. Engage third parties to provide services.
   5. Receive from the Customer any information necessary to fulfill its obligations under the Agreement.
   6. Refuse to provide the Services in such cases:
      1. The Customer provides false information.
      2. Failure of the Customer to comply with the terms and procedure of payment in case of payment in accordance with the procedure provided for in the Agreement.
   7. To send mass information messages (including advertising) to the Customer’s e-mail address. In this case, such messages shall contain an unsubscribe link, which allows the Customer to refuse to receive the newsletter.
   8. Unilaterally amend the terms of the Agreement by posting a new version of the Agreement on the Website.
   9. Terminate the Agreement unilaterally and delete the Customer’s data without notice if the Customer has not used the Website’s functionality for six months. In this case, the payment for the Services already made shall not be refunded to the Customer.
2. The Contractor shall:
   1. Provide access to the Website of proper quality in the manner and on the terms and conditions stipulated by this Agreement.
   2. Not to disclose the Customer’s registration data, except as provided by the current legislation of State of Florida.
   3. Not to change the cost of the Services already paid by the Customer.
   4. Consider the Customer’s proposals for improving the work and quality of the Services.
   5. Provide the Customer with information about the Programs and the terms of their provision.

6. GUARANTEES OF THE PARTIES

1. By accepting the terms and conditions of this Agreement, the Customer assumes the risk of loss of profit and the risk of possible losses associated with the use of knowledge, skills, and abilities acquired by the Customer in the course of rendering the Services.
2. The Contractor does not provide any guarantees for the uninterrupted, safe, error-free and exact compliance of the Services with the Customer’s expectations regarding the content of the Services and the results obtained by the Customer.
3. The Customer warrants that it does not intend to take any actions that would damage the business reputation of the Contractor and/or third parties related to the contractual relations with the Contractor, or contradict the legislation of State of Florida, international norms and business customs; the Customer’s actions are aimed at obtaining services and they do not have malicious intent, fraudulent intent, attempts of unauthorized access and public dissemination of information that is the property of the Contractor.
4. By agreeing to the terms and conditions of the Agreement and accepting its terms, the Customer guarantees that he/she has provided complete, accurate and up-to-date data, including personal data, when filling out the Application, entering any registration data and making payment and does not use the data of other persons (including personal data).
5. The Parties warrant that they have the necessary legal capacity and capacity to enter into the Agreement.
6. Access to the Services is provided “as is”, and the Contractor does not provide the Customer with any guarantees.
7. The Contractor guarantees the Customer a refund of the funds paid by them for access to the Services or other paid services in accordance with the Contractor’s refund policy.
8. The Contractor declares and warrants that it owns all and any intellectual property rights to the information displayed on the pages of the Website and in the Programs, and it is not aware of any intellectual property rights of third parties that may be violated by the conclusion of this Agreement.

7. LIABILITY OF THE PARTIES

1. The Customer is responsible for the accuracy of the information provided when placing an order.
2. The Customer assumes full responsibility for the consequences of untimely familiarization or failure to familiarize themselves with the information posted by the Contractor on the Website.
3. In case of failure to provide the necessary information, incomplete or incorrect submission of information from the Customer, the Contractor shall have the right to suspend the provision of access to the Programs under the Agreement until the Customer submits such information.
4. In case of non-fulfillment or improper fulfillment of the obligations established by the Agreement, the Parties shall be liable in accordance with the laws of State of Florida and the provisions of the Agreement.
5. The Contractor shall not be liable for the Customer’s failure to receive services under this Agreement in the event of:
   1. Provision by the Customer of inaccurate information to fulfill the terms of the Agreement, including, but not limited to, contact information (e-mail, telephone numbers, messenger accounts, address for delivery of the Goods), as well as failure to provide information in case of changes in the information provided earlier;
   2. the Customer cannot receive the Services for technical reasons beyond the Contractor’s control, in particular, if the Customer does not have access to the Internet due to the actions of telecommunications operators, providers, the impact of computer viruses and/or other malicious programs due to the lack of necessary software and hardware and/or improper payment for such access.
6. The Contractor shall not be liable for the normal functioning of certain segments of the Internet, for information exchange disruptions resulting from a decrease in the quality of services provided by the Customer’s telecommunications providers, malfunction of any telecommunications equipment, disconnections and interruptions in power grids, as well as for delays, interruptions or deterioration in the quality of the Services arising from reasons beyond the Contractor’s control, including, but not limited to: unavailability of servers and/or limitation of their speed

8. DISPUTE RESOLUTION PROCEDURE

1. The Parties shall endeavor to resolve through negotiations all and any disagreements and disputes that may arise in connection with the performance of this Agreement. The Customer agrees that for the purposes of resolving such disagreements and disputes between the Parties, the mandatory means of communication shall be correspondence by e-mail: specialecouture@gmail.com. 
2. In the event that disagreements and disputes cannot be resolved through negotiations, they shall be resolved in court in accordance with the current procedural legislation of State of Florida.

9. REFUNDS AND PRODUCT RETURNS

1. We will refund the Goods if they are defective or do not match the description. You also have the right to contact us directly to request a refund.
2. You can exchange the Goods of good quality for a similar Goods. The exchange of the Goods is carried out within 14 days, excluding the day of purchase. The absence of a document confirming payment does not deprive you of the opportunity to exchange the goods.
3. The reason for the refund of funds spent during the purchase of the Goods may be an insurmountable problem in the operation of this Goods, or a mismatch between the declared functionality and quality of the available Goods.
4. If you claim that the Product is inoperable, of inadequate quality or damaged, the Support Service may require you to verify this by requesting video or photo confirmation, or remote access to the computer on which the purchased digital product was installed.
5. If you have any doubts or questions, do not hesitate to share them before making a purchase, for this purpose there is a feedback form on our website, which you can use to contact us or by writing to us at specialecouture@gmail.com.
6. If you are dissatisfied with our Mobile Atelier Services, you should contact our customer support team at: specialecouture@gmail.com. 
7. In case of damage to the item, provision of inadequate quality of services, we undertake to refund your money.

10. FORCE MAJEURE

1. The Parties shall be released from liability for failure to fulfill their obligations if such failure is caused by circumstances beyond the control of the Parties, namely: military operations, natural disasters, man-made and other accidents, strikes, lockouts, acts of government or administration, etc. that make it impossible to fulfill the terms of this Agreement (hereinafter referred to as Force Majeure).
2. Force majeure shall apply, and the Party for which it has occurred shall be released from liability for violation of the terms of this Agreement.
3. The Party for which the Force Majeure has occurred shall immediately notify the other Party and provide documents confirming the Force Majeure.
4. Upon receipt of such notice by the other party, the fulfillment of the terms of this Agreement shall be suspended for the entire period of Force Majeure.
5. In the event of Force Majeure for more than 3 months, each of the Parties shall have the right to initiate termination of the Agreement.

11. MINIMUM AGE

1. The Website is available only to persons who have reached the age of 18. If you do not meet these requirements and/or you have not obtained the explicit approval of your parent and/or legal guardian, please do not use our Services. If you are a parent or legal guardian of a child and you allow him or her to use our Website, these terms and conditions apply to you and you are responsible for your child’s actions on our Service. Any further use of the Website and/or any part thereof means that you have read and understood the terms of the Offer and the Privacy Policy and agree to be bound by all sections of the Offer and the Privacy Policy.

12. OTHER CONDITIONS

1. The Agreement, its conclusion and performance shall be governed by the current legislation of Ukraine. All issues not regulated by the Agreement or not fully regulated shall be governed by the laws of State of Florida.
2. Claims from Users are accepted by e-mail to specialecouture@gmail.com. The term for consideration of the Customer’s claim is up to 10 (ten) days from the date of its receipt.
3. If disputes between the Contractor and the Customer regarding the Agreement are not resolved through negotiations between the Parties, they shall be subject to consideration in the manner prescribed by applicable law in court.
4. If one or more provisions of the Agreement are for any reason invalid or unenforceable, such invalidity shall not affect the validity of any other provision of the Agreement that remains in force.